Refund Policy

Last updated: May 1, 2025

1. Refund Eligibility

Due to the dependency on partner platforms and significant computational costs:

• Refund requests must be made within 24 hours of purchase.
• Total usage must not exceed 600 words generated during the refund window.
• Account must be in active status with subscription cancellation requested.
• No refunds if the service was used in the same calendar month outside the refund window.
• Automatic refunds are not supported; all requests require manual processing.

After this period, refunds are not supported. For more information, please contact us at hello@writesai.org.

2. Credit Usage Limitation

Refund eligibility is subject to strict usage limits:

• If you have utilized computational resources (e.g., Advanced Features Humanizer), you are ineligible.
• Cease all service usage immediately after refund request submission.
• Any usage exceeding 800 words during processing voids refund eligibility.
• Historical payments, taxes, or payment processor fees are non-refundable.

Please contact us at hello@writesai.org.

3. How to Request a Refund

To request a refund:

• Email hello@writesai.org with subject: Refund Request - [Your Account Email].
• Include account email, purchase date, and a clear refund claim statement.
• Concurrently request subscription cancellation.
• All requests must be submitted within 24 hours of purchase.

We will acknowledge receipt within 7 business days.

4. Subscription Cancellation

Important cancellation terms:

• Cancel subscription immediately to prevent future charges.
• Refunds require cancellation request before/with refund submission.
• No refunds if account is terminated after eligibility window.
• Due to computational resource commitments, refunds are limited.

For assistance, contact hello@writesai.org.

5. Processing Refunds

Refund handling procedures:

• Approved refunds are issued to the original payment method.
• Third-party payment processor fees may be deducted from the refund amount.
• Allow up to 10 business days after approval for processing.
• All decisions are communicated via email.

For questions, contact hello@writesai.org.

6. Changes to This Policy

a. We reserve the right to modify this refund policy at any time.
b. Changes are immediately reflected on this page.
c. We recommend periodic policy review.
d. For updates or inquiries: hello@writesai.org.